24/7 live chat Support UK

AWESOME FEATURES

Live chat agent service permits you to generate more leads, increase sales and improved customer support

Easy Accessibility on the Phone

This chat is easily accessible on the phone and customers can easily get in touch with an agent anytime by using his/her phone anytime they want. They can get the answers in the real-time with an available agent.

Full customization

It gives access to change themes; you can add company logo and can choose the language of your choice. You’ll find CSS customization, social media buttons, engagement graphics option and much more for a proactive interaction.

Real-time visitor monitoring

A live chat agent can view the visitor’s IP address, host name, country, browser type, pages visited and other information that permits you to enhance your marketing strategies and way of offering resolution to the customers.

Our Core Features

Generate More Leads
Generate More Leads

Throughout the chat session with a customer, your live chat representative gets a chance collect the customer’s email ID as well as phone number along with other information. Such information is a pre-qualified lead on which you can work swiftly. You can send any promotional offers on the email and phone number.

24/7 Support
24/7 Support

Live chat experts work continuously as a customer can visit your website at any moment of the day. Therefore, there always be a representative who can greet your customers and that is a reason experts work in a day, night and holidays, thus, you don’t miss a single customer.

Happy Customers
Happy Customers

Live chat representative resolves the issues of a customer in the real-time that finally results in a happy customer. Listening to the issues of customer patiently and then find a solution makes a customer feel comfortable.

Enhance the Conversion Rate
Enhance the Conversion Rate

You can keep a track which of your Adwords click creates a chat, thus you can keep a track on the efficacy of your Adwords campaign and you would know what actually brings you more traffic.

Multiple Chat Sessions
Multiple Chat Sessions

An agent has an opportunity to handle many chats at the same time, where each chat runs in a separate window in the agent console. An agent has an option to accept and ignore a chat in the room tab.

Proactive Response
Proactive Response

A live chat agent gives a proactive response to a customer and appropriate information is transferred between a client browser and chat server to provide the better performance.